Good helpful service at reception
I would like to thank the Customer Service staff for their helpfulness from my initial phone call to arriving at the site. They retrieved my personal number plates and nodding flower (sentimental value only !),offered me a cuppa while I waited and were very professional!! Karen
Terrible reception staff, customer service staff, department managers are all rude, sarcastic and should be sent to nursery to learn manners as my 2yrold has better manners than them. Car was recovered and secured at there compound after a crash. 10weeks of excuses as to why I couldn't collect they released vehicle after I bought it back From insurance company. brought to me on a forklift, dumped to the ground. Split alloy, punctured tyre, bent wheel axle and oil leak as well as number plates missing. Annoyed as they had advertised and sold it at auction illegally, damaged vehicle and have 0 customer aftercare. DON'T GO THERE
WARNING - Buy at your own risk... cars may be listed as UNRECORDED but even if it transpires after that the vehicle is a Cat C/D - S/N COPART WILL HIDE BEHIND THEIR Ts & Cs in order not to refund you and take the car back and leave you- the innocent consumer who has purchased the car in good faith as well as PAYING COPART A SERVICE FEE, LOADING FEE ETC to take the loss and accept it!THEY TURN OVER MULTI MILLIONS OF s but cannot even admit their error even with a long term account holder and go back to the source that entered the vehicle into the auction and deal with them!AGAIN A MASSIVE RED FLAG AND A WARNING DO NOT TAKE THEIR LISTINGS OR INFO GIVEN ON VEHICLES TO MEAN ANYTHING COS PEOPLE ARE ENTERING RECORDED VEHICLES THAT HAVENT BEEN UPDATED ON HPI AND SELL IT AS UNRECORDED AND ONCE YOU BUY AND GET THE V5 AND IT TRANSPIRES THE VEHICLE IS NOW RECORDED COPART WILL HIDE BEHIND THEIR Ts & Cs AND NOT RECTIFY THEIR ERROR OR TAKE BACK THE VEHICLE THAT THEY MIS-SELL TO THEIR INNOCENT MEMBERS!!
In out was quick staff were very friendly car was as described 5* all round
Copart Used and Salvage Car Auctions - Peterlee is a UK Car Dealer based in Peterlee, North East England. Copart Used and Salvage Car Auctions - Peterlee is located at 3-4 Hackworth Rd, Peterlee SR8 2JQ, UK.
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