The place is dangerous to your health. I cannot relate my story as I have yet to report this to the practice management. PFI, profit from illness.
I could break into the bank of england with less hassle than get past the phone system and book an appiontment here. Terrible since it was bought out.
staff is always Poilet and healthful but I don't like this triage business me phone died yesterday and the voice mail was litre eat 2 second Long didn't give me a number or said please book and appointment for today and now called back up gotta wait again for the same thing for them to ring me to get an appointment other than that they always get i's sorted and always nice and friendly
I have used this surgery on several visits and found the appointment times were well adhered to, no delays to speak of and excellent treatment by competent doctors and nurses, my wife endorses my comments wholeheartedly, having had the same experience.I hope this will continue in the face of cutbacks and changes in the NHS.
Atrocious new system. Over 50 redials from 8.30 to 10am. Then told by recorded message that a new system meant that I would be triaged before getting an appointment. Then when, eventually, the phone was answered (another 6 minutes of music) I was told that they were fully booked for triage let alone actual appointments. I must "try again tomorrow to get a triage call". What about working people? How do they redial again and again for over an hour? No wonder people are abusing the A & E services in this country. You can't even ask for an appointment in a few days time for a non-urgent matter
William Brown Medical Centre is a UK Hospital based in Peterlee, North East England. William Brown Medical Centre is located at Manor Way, Peterlee SR8 5TW, UK.
Please contact with William Brown Medical Centre using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find William Brown Medical Centre opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
You Might Also Consider